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SMS Consent and Communication Policy

SMS Consent and Communication Policy

Last updated: 2026-03-24

This page explains how users of Bayamón Reporta provide consent to receive SMS notifications related to their account, requests, reminders, alerts, and verification codes.

1. How Users Opt In

Users opt in to receive SMS messages by creating an account on the Bayamón Reporta platform and providing their mobile phone number during registration.

During registration, users must actively select an SMS consent checkbox before submitting their information.

The checkbox is not pre-selected. Users do not receive SMS messages unless they provide their consent.

2. Consent Checkbox Language

During account registration, users are presented with the following consent checkbox:

Spanish checkbox text:
Acepto recibir mensajes SMS relacionados con mi cuenta, solicitudes, alertas y códigos de verificación.

English meaning:
I agree to receive SMS messages related to my account, requests, alerts, and verification codes.

In addition, the registration page displays the following disclosure notice:

Spanish disclosure:
Al proporcionar su número de teléfono, usted acepta recibir mensajes SMS relacionados con su cuenta, solicitudes, recordatorios, alertas y códigos de verificación. Pueden aplicar cargos por mensajes y datos. Puede responder STOP para cancelar y HELP para asistencia. Consulte nuestra Política de Privacidad y Términos y Condiciones.


English disclosure:
By providing your phone number, you agree to receive SMS messages related to your account, requests, reminders, alerts, and verification codes. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Please review our Privacy Policy and Terms and Conditions.

3. Types of SMS Messages Sent

Users who opt in may receive transactional and informational SMS messages related to:

  • One-time verification codes
  • Request status updates
  • Reminders related to pending requests or account actions
  • Account alerts and service notifications

These messages are strictly related to the user's interaction with the platform. No marketing or promotional messages are sent.

4. Message Frequency

Message frequency varies depending on the user's account activity, submitted requests, and interactions with the platform.

5. Message and Data Rates

Message and data rates may apply according to the user's mobile carrier and service plan.

6. Opt-Out and Help

Users may opt out of SMS communications at any time by replying STOP to any SMS message.

Users may request assistance by replying HELP.

7. Links Included in Messages

Some SMS messages may include links directing users to official Bayamón Reporta pages so they can securely review updates, request details, or account-related information.

All links included in SMS communications point only to official domains associated with the platform.

9. Registration Screenshot Reference

The account registration page includes the SMS consent checkbox and disclosure language described above.

This public page is provided to clearly document the consent flow used by the platform.

Below is a screenshot of the account registration page where users provide SMS consent by selecting the checkbox before completing registration.